Should you have to be committed to technology to receive the benefits? Should you have too?

People who love a technology solution they will get great value out of it! The challenge is to pick a solution that all will receive a high return regardless of the end-users commitment to that technology. Technology should work for the end end-user verses the other way around. People should not have to run the process or manage the process – the technology should send and schedule all the activities. Put people in the process you waste time and will always add human error or just risk human laziness creeping into the process.